Legal
Refund Policy
Last updated: June 21, 2025
Panomara (panomara.io) · Operated by Sazid Abdullah Farhan
30-Day Money-Back Guarantee
If you subscribe to Panomara Pro and are not satisfied for any reason, contact me within 30 days of your first payment at hello@panomara.io and I will issue a full refund. No questions asked.
This applies to your first Pro subscription payment only — whether monthly or annual.
Renewal Refunds
If you are charged on a subscription renewal and did not intend to renew, contact me within 48 hours of the charge and I will issue a full refund.
After 30 Days
Payments are non-refundable after the 30-day window (except renewals within 48 hours as above). This applies to both monthly and annual plans.
Cancellation
You can cancel your subscription at any time from your billing settings. Cancelling stops all future charges. You retain access to Pro features until the end of your current billing period. No partial or pro-rata refunds are issued for unused time within a billing period.
Annual Plans
If you purchased an annual plan and cancel within 30 days of your first payment, you receive a full refund. After 30 days, no refunds are issued on annual plans — cancelling stops renewal at the end of the year.
How Refunds Are Processed
Refunds are processed through Paddle (our payment processor) and typically appear on your original payment method within 5–10 business days, depending on your bank.
Exceptions
Refunds may be declined if there is evidence of abuse of this policy (e.g. repeated signup and refund cycles across multiple accounts).
Contact
To request a refund or ask a billing question: