Legal
Terms of Service
Last updated: June 21, 2025
Panomara (panomara.io) · Operated by Sazid Abdullah Farhan
1. Agreement
By signing up for or using Panomara, you agree to these Terms of Service. If you do not agree, do not use the service.
2. What Panomara Is
Panomara is a white-label client reporting platform for digital marketing agencies. It allows agencies to connect third-party data sources (Google Analytics 4, Google Ads, Google Search Console, Meta Ads) and share branded dashboards with their clients.
3. Accounts
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old to use Panomara. One account per agency. You may not share accounts across separate businesses.
4. Plans and Billing
Free Plan:Limited to 3 client portals. Includes “Powered by Panomara” branding. No payment required.
Pro Plan: $99/month or discounted annual rate. Unlimited clients, full white-label, custom domain support, PDF export, all integrations, priority support.
Billing is handled by Paddle, who acts as the Merchant of Record. Your subscription renews automatically at the end of each billing period. You can cancel at any time from your billing settings.
5. Refunds
First payment: If you are not satisfied within 30 days of your first Pro subscription charge, contact me at hello@panomara.io and I will issue a full refund — no questions asked.
Subscription renewals: If you did not intend to renew, contact me within 48 hours of a renewal charge and I will issue a full refund.
After these windows, payments are non-refundable. Cancelling your subscription stops future charges; it does not trigger a refund for the current billing period. No pro-rata refunds are issued for unused time.
6. Google API Services
Panomara’s use of information received from Google APIs (Google Analytics 4, Google Ads, Google Search Console) adheres to the Google API Services User Data Policy, including the Limited Use requirements. Data obtained from Google APIs is used solely to provide the Panomara service to you and is never used for advertising, sold to third parties, or used for any purpose unrelated to the service.
7. Your Data and Your Clients' Data
You own all data you bring into Panomara — your client data, your connected account data, your reports. I do not sell your data or your clients’ data to any third party.
You are responsible for ensuring you have the right to connect third-party accounts (Google, Meta) on behalf of your clients, and that you have appropriate agreements and permissions in place with your clients to process their data through Panomara.
8. Acceptable Use
You may not use Panomara to:
- Violate any applicable law or regulation
- Impersonate individuals or entities you are not authorised to represent
- Attempt to access other users’ data
- Reverse-engineer or scrape the platform
- Resell access to Panomara as a standalone product without permission
- Upload personal data you are not authorised to process
9. Third-Party Integrations
Panomara connects to Google Analytics 4, Google Ads, Google Search Console, and Meta Ads. These connections are subject to those platforms’ own terms. I am not responsible for data availability, accuracy, or outages caused by third-party APIs.
10. Intellectual Property
The Panomara platform, its design, and all content (excluding your data) are the property of Sazid Abdullah Farhan. You may not copy, reproduce, or create derivative works from any part of the service without written permission.
11. Uptime and Service
I aim for high availability but do not guarantee 100% uptime. Panomara is provided “as is” and “as available.” I am not liable for losses caused by downtime, data loss, or service interruptions.
12. Termination
I may suspend or terminate your account if you violate these Terms. You may cancel your account at any time. Upon cancellation, you retain access until the end of your current billing period. Upon account deletion, your data will be retained for 90 days (to allow reactivation) and then permanently deleted, unless you request earlier deletion.
13. Limitation of Liability
To the maximum extent permitted by law, my liability to you is limited to the amount you paid me in the 3 months preceding the claim. I am not liable for indirect, incidental, or consequential damages.
14. Changes to These Terms
I may update these Terms from time to time. I will notify you by email at least 14 days before material changes take effect. Continued use after that date constitutes acceptance.
15. Governing Law
These Terms are governed by the laws of England and Wales. Disputes will be resolved in the courts of England and Wales.
16. Contact
Questions about these Terms: